To serve you better, we've assembled a list of our customers' most frequently asked questions. If you don't find your answer here, feel free to contact us. It appears the question field only allows for a limited amout of content. Hopefully through the answers you can determine the content of the questions.
. Wonderful to read this morning\'s alert, welcoming questions that will be addressed at the annual meeting. Positive change! Regarding the USDA grant for $150,000 in emergency assistance--it sounded like a sure bet and perfect timing to relieve the prohi
Thank you for the lead you gave the board on this emergency assistance grant. Board members reached out to officials and the feedback was we are not eligible for a grant because the median income for our geographic area is more than the threshold, which is the New Mexico median income of $58,722. We are part of Ponderosa Pine neighborhood which has a median income of $88,253. We are not eligible for grants but we are for low interest loans
, Wish you guys would allow auto pay to be set up Our vendor does have this capability and is one of the reasons we chose to go with them. There is an additional fee for the vendor to set this up for the Co-op. If enough members want this we should be abl
- The cost was high for us to do this. But we just learned that New Mexico rural Water has a no cost plan. We will be looking into this
I have attended almost every annual meeting for many years, but I won\'t be able to make this one. I\'m sorry to miss it because I really want to hear about the various challenges we face this year and upcoming changes, decisions, etc. Is there any chance
We have experimented with Zoom and it didn’t go very well. We will try again. Until then any of the board members (or your neighbors) I am sure will be happy to give you an update upon request.
Good Afternoon guys. Maybe just a suggestion. You can go on Firehose direct and buy locks for hydrants. I retired 34 years from fire department. These work great. $ 159.44 It would definitely erase the theft. I\'d even buy one to help out. Guy said he may
Thank you for your offer to purchase hydrant locks. We haven’t tried locks yet and have ordered several and will put them on vulnerable hydrants. Friday the 23rd we installed a hydrant lock at Armin and Sparrow. These hydrates will be monitored. All the hydrants in Tijeras and Cedar Crest have locks on them, however most are not as isolated as some of ours tend to be. As a community we need to be vigilant and above all safe, if you see any suspicious activity around our fire hydrants do not approach these people and do not confront them. Do call the BCSO dispatch desk at 505-798-7000 to report a theft.
., in order to help make an informed decision regarding possible new business models for TPWUC, can other similar water coops/providers be surveyed to understand how they afford maintenance (member funds, state funds, federal funds, etc) and what their or
- The Co-op board has done research into alternative business models including MDWCA of which some exist in the area and have been contacted. Tonight, we have the President of Sierra Vista North MDWUA Terry Jones. He will be available for questions later in the MDWUA discussion. Some of the business models we have looked at are being bought by a water management company like New Mexico Water Service Company or New Mexico Water. Or hire an operator company such as Prodigy Builders Water System Manager. As you would expect there are pros and cons to each type of model. We have looked at these possibilities and have reached out to these businesses. Not much interest was generated on their side. If the membership shows interest in any of these options, we can get more information.
To better understand the situation the coop faces, can someone briefly go over the following: 1. how many active wells are there? Are there others that could be brought on line? what is preventing that? 2. Are the wells dedicated to TPWUC or do others ob
This is a great question and gets right to the heart of our daily operations. This information is on the website at TPWUC.net, go to Forms and Reports select pump log. Here you can go back to 2021 to view what each well has done. We update this monthly. We currently have 4 producing wells. Every well capable of producing is in production and we are always looking for more wells or drill sites. Lack of capital is what is preventing future water well development. A fourth dedicated Co-op well was added earlier this year which brings combined production of 24 gpm for 12 hours and 14 gpm for 12 hours. Each well is on a timed cycle to maximize output and recovery. Average cumulative daily production is about 25,000 gallons. Monthly numbers vary from 496,000 to 819,000 gallons and year to date is 4,176,180 gallons The co-op owns all of the wells and does not share. In a perfect water Co-op world we would see metered volumes and produced volumes equal. Currently we are losing approximately 800 gallons a day. This would be a system operating at 100% efficiency. Our system is operating closer to 50-60% efficiency which is why the most recent assessment. This less than perfect efficiency is due Co-op and member side leaks with a small percentage attributed to theft.
The current method of having in-person meetings only once a year and requiring a quorum present to be informed about motions and to immediately make decisions is an impediment to making timely, informed, and considered decisions. I propose that informatio
- Links will be provided on the website to provide information. These links are provided under the Related Links section of the home page One links is to uttoncenterunm.edu water matters community water systems is a nice PDF discussing small rural water systems in New Mexico. The New Mexico Environmental Department Drinking Water bureau has a good pdf on Forming a Mutual domestic Water Consumer Association. There is a discussion planned tonight on Mutual Domestic Water Consumer Association. If anyone has any other links, I can put them on the webpage. This is not a quick process several steps must be taken before anything happens. This is the time to educate yourselves.
- This is what the By-Laws say about mail in voting:
ARTICAL IV Membership Section 5.
At any time that a schedule of the matters proposed to be presented for action at a meeting of the members is definitely known in advance of such meeting, the Secretary-Treasurer shall send to each of the members a copy of such proposed schedule with the notice of said meeting. Any member who is not present and voting at such meeting may cast his vote on all matters in the proposed schedule by mailing such vote to the Secretary-Treasurer in such time that it is received and not later than the time of the holding of the meeting, as specified in the notice thereof. All such votes by mail so received will be counted in the same manner and to the same effect as votes cast in person by members in attendance at the meeting. In no event shall voters casting their ballots by mail be counted in determining a quorum as set out in Section 4 of the ArticleV herein.
The full By-Laws can be found on the webpage TPWUC.net under the Forms and Reports tab.
